.tb-container .tb-container-inner{width:100%;margin:0 auto} #tbcss .wp-block-toolset-blocks-container.tb-container[data-toolset-blocks-container="5d0f50be667b49899a3eca13ff47a6c9"] { background: rgba( 240, 248, 255, 1 );padding: 2%;margin-top: 50px;margin-bottom: 30px;box-shadow: 5px 5px 10px 0 rgba( 0, 0, 0, 0.5 );border: 0px solid rgba( 0, 0, 0, 1 ); } #tbcss .wp-block-toolset-blocks-container.tb-container[data-toolset-blocks-container="5d0f50be667b49899a3eca13ff47a6c9"] p { color: rgba( 6, 147, 227, 1 ); } .tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em} #tbcss .tb-button[data-toolset-blocks-button="a09f48b0f503b976ad6fb13b3e7b549d"] { text-align: center; } #tbcss .tb-button[data-toolset-blocks-button="a09f48b0f503b976ad6fb13b3e7b549d"] .tb-button__link { background-color: rgba( 252, 185, 0, 1 );border-radius: 0;margin-top: 30px; } #tbcss .tb-button[data-toolset-blocks-button="a09f48b0f503b976ad6fb13b3e7b549d"] .tb-button__icon { font-family: dashicons; } #tbcss .tb-fields-and-text[data-toolset-blocks-fields-and-text="90a18a72fa21d37b4f73ef9ac7aabf91"] { color: rgba( 0, 0, 0, 1 ); } #tbcss .tb-fields-and-text[data-toolset-blocks-fields-and-text="90a18a72fa21d37b4f73ef9ac7aabf91"] p { color: rgba( 0, 0, 0, 1 ); } .tb-grid,.tb-grid>.block-editor-inner-blocks>.block-editor-block-list__layout{display:grid;grid-row-gap:25px;grid-column-gap:25px}.tb-grid-item{background:#d38a03;padding:30px}.tb-grid-column{flex-wrap:wrap}.tb-grid-column>*{width:100%}.tb-grid-column.tb-grid-align-top{width:100%;display:flex;align-content:flex-start}.tb-grid-column.tb-grid-align-center{width:100%;display:flex;align-content:center}.tb-grid-column.tb-grid-align-bottom{width:100%;display:flex;align-content:flex-end} #tbcss .wp-block-toolset-blocks-grid.tb-grid[data-toolset-blocks-grid="3d9c399fe625e1b972f817a0680229f6"] { grid-template-columns: minmax(0, 0.5fr) minmax(0, 0.5fr);grid-auto-flow: row } #tbcss .wp-block-toolset-blocks-grid.tb-grid[data-toolset-blocks-grid="3d9c399fe625e1b972f817a0680229f6"] > .tb-grid-column:nth-of-type(2n + 1) { grid-column: 1 } #tbcss .wp-block-toolset-blocks-grid.tb-grid[data-toolset-blocks-grid="3d9c399fe625e1b972f817a0680229f6"] > .tb-grid-column:nth-of-type(2n + 2) { grid-column: 2 } .tb-container .tb-container-inner{width:100%;margin:0 auto} #tbcss .wp-block-toolset-blocks-container.tb-container[data-toolset-blocks-container="4c72a095505852fcc944cfe70dc273e8"] { padding: 25px; }  #tbcss h3.tb-heading[data-toolset-blocks-heading="391c500194815f06d8fb9e891fdb67d3"] a  { text-decoration: none; } #tbcss .wp-block-toolset-blocks-grid-column.tb-grid-column[data-toolset-blocks-grid-column="3034fbe886c11054e95b46b09d3e4112"] { display: flex; } @media only screen and (max-width: 1440px) { .tb-container .tb-container-inner{width:100%;margin:0 auto}.tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em}.tb-grid,.tb-grid>.block-editor-inner-blocks>.block-editor-block-list__layout{display:grid;grid-row-gap:25px;grid-column-gap:25px}.tb-grid-item{background:#d38a03;padding:30px}.tb-grid-column{flex-wrap:wrap}.tb-grid-column>*{width:100%}.tb-grid-column.tb-grid-align-top{width:100%;display:flex;align-content:flex-start}.tb-grid-column.tb-grid-align-center{width:100%;display:flex;align-content:center}.tb-grid-column.tb-grid-align-bottom{width:100%;display:flex;align-content:flex-end} #tbcss .wp-block-toolset-blocks-grid.tb-grid[data-toolset-blocks-grid="3d9c399fe625e1b972f817a0680229f6"] { grid-template-columns: minmax(0, 0.5fr) minmax(0, 0.5fr);grid-auto-flow: row } #tbcss .wp-block-toolset-blocks-grid.tb-grid[data-toolset-blocks-grid="3d9c399fe625e1b972f817a0680229f6"] > .tb-grid-column:nth-of-type(2n + 1) { grid-column: 1 } #tbcss .wp-block-toolset-blocks-grid.tb-grid[data-toolset-blocks-grid="3d9c399fe625e1b972f817a0680229f6"] > .tb-grid-column:nth-of-type(2n + 2) { grid-column: 2 } .tb-container .tb-container-inner{width:100%;margin:0 auto} #tbcss .wp-block-toolset-blocks-grid-column.tb-grid-column[data-toolset-blocks-grid-column="3034fbe886c11054e95b46b09d3e4112"] { display: flex; }  } @media only screen and (max-width: 1024px) { .tb-container .tb-container-inner{width:100%;margin:0 auto}.tb-button{color:#f1f1f1}.tb-button--left{text-align:left}.tb-button--center{text-align:center}.tb-button--right{text-align:right}.tb-button__link{color:inherit;cursor:pointer;display:inline-block;line-height:100%;text-decoration:none !important;text-align:center;transition:all 0.3s ease}.tb-button__link:hover,.tb-button__link:focus,.tb-button__link:visited{color:inherit}.tb-button__link:hover .tb-button__content,.tb-button__link:focus .tb-button__content,.tb-button__link:visited .tb-button__content{font-family:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;text-decoration:inherit;text-shadow:inherit;text-transform:inherit}.tb-button__content{vertical-align:middle;transition:all 0.3s ease}.tb-button__icon{transition:all 0.3s ease;display:inline-block;vertical-align:middle;font-style:normal !important}.tb-button__icon::before{content:attr(data-font-code);font-weight:normal !important}.tb-button__link{background-color:#444;border-radius:0.3em;font-size:1.3em;margin-bottom:0.76em;padding:0.55em 1.5em 0.55em}.tb-grid,.tb-grid>.block-editor-inner-blocks>.block-editor-block-list__layout{display:grid;grid-row-gap:25px;grid-column-gap:25px}.tb-grid-item{background:#d38a03;padding:30px}.tb-grid-column{flex-wrap:wrap}.tb-grid-column>*{width:100%}.tb-grid-column.tb-grid-align-top{width:100%;display:flex;align-content:flex-start}.tb-grid-column.tb-grid-align-center{width:100%;display:flex;align-content:center}.tb-grid-column.tb-grid-align-bottom{width:100%;display:flex;align-content:flex-end} #tbcss .wp-block-toolset-blocks-grid.tb-grid[data-toolset-blocks-grid="3d9c399fe625e1b972f817a0680229f6"] { grid-template-columns: minmax(0, 1fr);grid-auto-flow: row } #tbcss .wp-block-toolset-blocks-grid.tb-grid[data-toolset-blocks-grid="3d9c399fe625e1b972f817a0680229f6"]  > .tb-grid-column:nth-of-type(1n+1) { grid-column: 1 } .tb-container .tb-container-inner{width:100%;margin:0 auto} #tbcss .wp-block-toolset-blocks-grid-column.tb-grid-column[data-toolset-blocks-grid-column="3034fbe886c11054e95b46b09d3e4112"] { display: flex; }  } 
Features
Service level |
Features |
8×5 web-based support |
✔ |
Root cause problem determination |
✔ |
Software updates and upgrades |
✔ |
Secure access to self-service portal |
✔ |
System Health Add-ons |
Features |
24x7x365 web and phone support w/30 min. critical response SLA |
Optional |
Advanced parts exchange |
Optional |
Proactive uptime monitoring
Alert triage System log file review Predictive failure analysis
|
Optional |
Media retention |
Optional |
System Support
8×5 web-based support:
Web-based technical support services provided during local business hours.
Root cause problem determination:
For each confirmed critical issue, whether self-reported or initiated by Stratus from an alert it receives, an analysis by Stratus engineers of the root cause(s) of that issue, using log files, interactions from troubleshooting, or inspection of returned failed hardware. Upon customer request, Stratus will provide a summary of their analysis through a customer accessible case update, and/or review the analysis with the customer over the phone.
Software updates and upgrades:
Access and entitlement to software updates and upgrades with your support subscription. Helps ensure customers’ systems are secure, robust, and operating at peak performance.
Secure access to self-service portal:
Secure, online resource for customers to see current support cases and service history, and view/download the latest software and firmware. Customers can also use the portal to search Stratus’s extensive video library and knowledgebase for help and answers to commonly asked technical questions, and manage their users’ access rights and privileges.
System Health Add-ons
24x7x365 web and phone-based support upgrade, with 30 minute critical response SLA:
Web or phone-based technical support services provided 24 hours a day, 7 days a week. For critical issues (e.g. when a production system is inaccessible, unresponsive, or losing information or data, and when no workaround or temporary resolution is available), Stratus will respond to customers within 30 minutes of being notified.
Advance parts exchange:
Shipment and delivery of a replacement part within 3 business days of diagnosing a system issue, for no additional charge. Does not require the customer to first send Stratus their failed system.
Media retention:
For customers required to comply with strict company policies for retaining sensitive data. Instructions for how to safely remove a system’s physical disk media, prior to returning the diskless system to Stratus for repair or exchange.
Proactive uptime monitoring:
Continuous monitoring by Stratus of various ztC Edge system parameters (e.g. temperature, voltage, SSD life, CPU usage, memory utilization, etc.), with customer notification if warranted. Requires ztC Edge systems be connected to Stratus’s Active Service Network—its secure on-line services delivery platform.